Be sure you have a problem, not just a peeve: Just because the DFAC serves steamed broccoli,
and you don’t like steamed broccoli, doesn’t mean the DFAC’s food is bad.
Give your chain of command a chance to solve the problem: Many problems can be
addressed by the chain of command.
Be honest and don’t provide misleading information: IGs will discover the truth quickly in
most cases and there are penalties for knowingly providing false information.
Keep in mind that IGs are not policy makers: If a policy is flawed you can submit proposed
change on a DA form 2028.
Keep in mind that IGs can only recommend, not order a resolution: Only Commanders can
order; the role of the IG is to advise the Commander.
Remember IGs can only resolve a case on the basis of fact: Your claim that a supervisor has
violated the rules doesn’t make it fact. A claim must be supported with evidence.
Don’t expect instant action on your request… Be patient: Investigations and inquiries take
Be prepared to take “No” for the answer: In any case “Yes” or “No”, the IG will explain why.